# \[INC-1049\] Issue with creation of the site certificates.

- Provider: [Imperva](https://down.guide/imperva)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 3m
- started 2026-05-22 22:56 UTC
- Cloud Security Management Platform
- id: DWN-2cfd4e3350
- Official page: https://stspg.io/kjnff8gpqndc

## Updates from Imperva
### 2026-05-22 22:56 UTC: investigating
We have discovered a potential issue affecting sites certificates validation. Technical teams are investigating. 
The next update will be shared no later then 23:25 UTC.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.

### 2026-05-22 23:39 UTC: investigating
Remediation efforts are ongoing and teams are actively working to stabilize the services. 
The next update will be communicated at 00:10 UTC.

### 2026-05-22 23:53 UTC: identified
Investigation has identified a potential contributing factor to the issue. The team is continuing to analyze and validate this finding to better understand its impact on service performance.

### 2026-05-22 23:59 UTC: resolved
A fix has been implemented and all services are operating normally. The incident has been successfully resolved,

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