- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Rio de Janeiro, Brazil (RIO)
- Regions
- latam
What to do
Check whether you use Imperva Rio de Janeiro, Brazil (RIO) in latam. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 21m it lasted.
Anything that failed between 2026-09-02 04:56 UTC and 2026-09-02 07:16 UTC may need a replay.Subscribe to Imperva's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=imperva works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Imperva 7
- investigating
We have identified an issue in the Rio de Janeiro, Brazi data center. Traffic is being rerouted through an alternate data center in the region. Customers may encounter some latency for the duration of time that the reroute is in place. Further updates will be shared as more information becomes available.
provider
- investigating
The team is continuing to work on resolving the issue. To maintain service availability, traffic is being rerouted through an alternate data center in the region. During this time, customers may experience increased latency while the reroute remains in effect. Further updates will be shared as more information becomes available.
provider
- investigating
Our team is actively investigating and working to resolve the issue. To maintain service availability, traffic has been temporarily rerouted through an alternate data center in the region. During this time, customers may experience increased latency. Further updates will be shared as more information becomes available.
provider
- investigating
The issue has been identified, and technical teams are actively working on remediation. Customer traffic continues to be served normally through an alternate PoP. The next update will be provided no later than 07:30 UTC.
provider
- identified
The issue has been identified and a fix is being implemented.
provider
- monitoring
Technical team has successfully activated the PoP, and traffic has been restored to the Janeiro, Brazil (RIO) Data Center. Verification testing and continuous monitoring are currently underway to validate stability and confirm the PoP is fully operational and ready for service.
provider
- resolved
Technical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. PoP is fully operational and ready for service.
provider
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Corrections
None so far.
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Questions about DWN-34ab1e2717
Is Imperva still down?
No, this incident was resolved 2026-09-02 07:16 UTC. For Imperva's live state, see https://down.guide/imperva.
How long did it last?
2h 21m, from 2026-09-02 04:56 UTC to 2026-09-02 07:16 UTC, by the times Imperva posted.
What was affected?
Imperva named Rio de Janeiro, Brazil (RIO) in latam.
What caused it?
Imperva hasn't published a root cause. If it does, it shows here.
Where does this come from?
Imperva's official status page, https://status.imperva.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.