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Imperva

[INC-987] Issue with Cache Purge

Partial outage Lasted 5h 40m · started · Imperva's page

Level
confirmed
Worst impact
Partial outage
Components
Web Application Performance
Down Index
31of 100

What to do

  • Check whether you use Imperva Web Application Performance. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 5h 40m it lasted.

    Anything that failed between 2026-03-05 17:19 UTC and 2026-03-05 22:59 UTC may need a replay.
  • Subscribe to Imperva's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=imperva works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Imperva 6

  1. investigating

    We are currently investigating a potential issue where cache purge requests may not be working as expected. As a result, some customer websites may temporarily display outdated or cached content. Our engineering teams are actively investigating the issue and working towards resolution. Further updates will be shared as more information becomes available.

    provider

  2. identified

    We have identified the issue affecting cache purge functionality. Our engineering teams are currently working on implementing a fix and restoring normal functionality. We will provide further updates as progress is made.

    provider

  3. identified

    We are continuing to work on a fix for this issue.

    provider

  4. identified

    Our engineering teams have made progress in addressing the issue affecting cache purge functionality, and remediation efforts are ongoing.

    provider

  5. identified

    We are continuing to work on a fix for this issue.

    provider

  6. resolved

    Our engineering teams have completed the remediation. The issue affecting cache purge functionality has been resolved. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-3c10e81918

Is Imperva still down?

No, this incident was resolved 2026-03-05 22:59 UTC. For Imperva's live state, see https://down.guide/imperva.

How long did it last?

5h 40m, from 2026-03-05 17:19 UTC to 2026-03-05 22:59 UTC, by the times Imperva posted.

What was affected?

Imperva named Web Application Performance.

What caused it?

Imperva hasn't published a root cause. If it does, it shows here.

Where does this come from?

Imperva's official status page, https://status.imperva.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.