- Level
- confirmed
- Worst impact
- Degraded
- Components
- Account and User Management
- Regions
- in
- Down Index
- 24of 100
What to do
Check whether you use Imperva Account and User Management in in. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 24m it lasted.
Anything that failed between 2026-05-15 08:17 UTC and 2026-05-15 11:42 UTC may need a replay.Subscribe to Imperva's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=imperva works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Imperva 5
- investigating
We have discovered a potential service degradation, affecting Imperva Management Portal. The Management Portal website is slow to respond to user actions and in some cases user login attempts may also fail. All customer websites remain fully protected at this time. Technical teams are investigating. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.
provider
- investigating
The impact has been identified as isolated to the India region. Technical teams are actively investigating the issue and working towards mitigation. The next update on the incident will be shared no later that 09:22 UTC
provider
- investigating
Technical teams are continuing to actively troubleshoot the issue and are working to restore normal service levels. The next update on the incident will be shared no later that 09:50 UTC
provider
- monitoring
The issue has been identified as ISP-related. Technical teams have taken mitigation actions, and we are observing improvements in service performance. Monitoring will continue to ensure stability.
provider
- resolved
The incident has been resolved and normal service levels have been restored for the Imperva Management Portal.
provider
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Corrections
None so far.
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Questions about DWN-433a066dd9
Is Imperva still down?
No, this incident was resolved 2026-05-15 11:42 UTC. For Imperva's live state, see https://down.guide/imperva.
How long did it last?
3h 24m, from 2026-05-15 08:17 UTC to 2026-05-15 11:42 UTC, by the times Imperva posted.
What was affected?
Imperva named Account and User Management in in.
What caused it?
Imperva hasn't published a root cause. If it does, it shows here.
Where does this come from?
Imperva's official status page, https://status.imperva.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.