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Imperva

[INC-994] Issue with Imperva Managed Certificates

Partial outage Lasted 10h 51m · started · Imperva's page

Level
confirmed
Worst impact
Partial outage
Components
Third Party Services
Down Index
33of 100

What to do

  • Check whether you use Imperva Third Party Services. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 10h 51m it lasted.

    Anything that failed between 2026-03-15 05:37 UTC and 2026-03-15 16:28 UTC may need a replay.
  • Subscribe to Imperva's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=imperva works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Imperva 7

  1. investigating

    We are currently experiencing an issue with the certificate issuance process with our upstream certificate authority provider. As a result, ordering or issuing new certificates is temporarily unavailable at this time. This issue impacts all certificates managed through Imperva that require new issuance. Existing certificates and active services remain unaffected. Our engineering team is actively working with the relevant provider to investigate and resolve the issue as quickly as possible. Further updates will be shared as more information becomes available.

    provider

  2. identified

    Our engineering team is actively working with the third-party certificate authority provider to resolve the issue affecting the issuance of new certificates. We will continue to provide updates as progress is made toward restoring normal certificate ordering and issuance functionality.

    provider

  3. identified

    We are continuing to work with our certificate authority provider to resolve the issue affecting the ability to order or issue new certificates. Remediation efforts are currently in progress. Existing certificates and active services remain unaffected. Further updates will be provided as more information becomes available.

    provider

  4. identified

    We are continuing to work closely with our certificate authority provider to resolve the issue affecting certificate issuance. Efforts are ongoing to restore normal functionality as quickly as possible. We will provide further updates as additional information becomes available.

    provider

  5. identified

    We are continuing to work with our certificate authority provider to restore certificate issuance functionality. Existing certificates and active services remain unaffected. Further updates will be shared as more information becomes available.

    provider

  6. monitoring

    We are observing signs of recovery, and certificate issuance is beginning to function again. Our teams are currently validating system stability and monitoring the process closely.

    provider

  7. resolved

    The issue affecting certificate issuance has been resolved, and certificate ordering and issuance functionality have been fully restored.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-63437fa665

Is Imperva still down?

No, this incident was resolved 2026-03-15 16:28 UTC. For Imperva's live state, see https://down.guide/imperva.

How long did it last?

10h 51m, from 2026-03-15 05:37 UTC to 2026-03-15 16:28 UTC, by the times Imperva posted.

What was affected?

Imperva named Third Party Services.

What caused it?

Imperva hasn't published a root cause. If it does, it shows here.

Where does this come from?

Imperva's official status page, https://status.imperva.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.