[INC-1102] Data Center Issues

What to do

• Check whether you use Imperva Denver, CO (DEN), New York 2, NY (EWR), San Jose, CA (SFO), Seattle, WA (SEA). Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 2h 41m it lasted.

  Anything that failed between 2026-08-07 17:08 UTC and 2026-08-07 19:50 UTC may need a replay.

• Subscribe to Imperva's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=imperva works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Imperva 4

1. investigatingAug 7, 2026, 5:08 PM UTC

   We identified a brief issue impacting our Points of Presence (PoPs), which may have caused infrastructure tunnel disconnections and intermittent website timeouts for some customers. The issue has now recovered, and services are operating normally. Our teams are actively monitoring the platform to ensure continued stability.

   provider

2. investigatingAug 7, 2026, 5:58 PM UTC

   Services remain stable across all previously affected Points of Presence (PoPs). Our teams continue to closely monitor the environment and analyze the event to confirm the underlying cause and ensure the continued stability of our services.

   provider

3. monitoringAug 7, 2026, 6:57 PM UTC

   A potential contributing factor has been identified. Services remain stable across all affected Points of Presence (PoPs), and no further issues have been observed since recovery. Our teams continue to closely monitor the environment to ensure ongoing service stability.

   provider

4. resolvedAug 7, 2026, 7:50 PM UTC

   The incident has been resolved, and services have remained stable across all affected Points of Presence (PoPs).

   provider

Corrections

None so far.

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