# \[INC-1102\] Data Center Issues

- Provider: [Imperva](https://down.guide/imperva)
- Level: confirmed
- Impact: Degraded
- lasted 2h 41m
- started 2026-08-07 17:08 UTC
- Denver, CO (DEN), New York 2, NY (EWR), San Jose, CA (SFO) +1
- id: DWN-b6ae7338c8
- Official page: https://stspg.io/bs2dr4p685kp

## Updates from Imperva
### 2026-08-07 17:08 UTC: investigating
We identified a brief issue impacting our Points of Presence (PoPs), which may have caused infrastructure tunnel disconnections and intermittent website timeouts for some customers. The issue has now recovered, and services are operating normally.
Our teams are actively monitoring the platform to ensure continued stability.

### 2026-08-07 17:58 UTC: investigating
Services remain stable across all previously affected Points of Presence (PoPs). Our teams continue to closely monitor the environment and analyze the event to confirm the underlying cause and ensure the continued stability of our services.

### 2026-08-07 18:57 UTC: monitoring
A potential contributing factor has been identified. Services remain stable across all affected Points of Presence (PoPs), and no further issues have been observed since recovery. Our teams continue to closely monitor the environment to ensure ongoing service stability.

### 2026-08-07 19:50 UTC: resolved
The incident has been resolved, and services have remained stable across all affected Points of Presence (PoPs).

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