# \[INC-1015\] Santiago, Chile (STC) Data Center Issue

- Provider: [Imperva](https://down.guide/imperva)
- Level: confirmed
- Impact: Partial outage
- lasted 47m
- started 2026-04-21 23:21 UTC
- Santiago, Chile (STC)
- id: DWN-b77e84d1ea
- Official page: https://stspg.io/2q8qbcmp398d

## Updates from Imperva
### 2026-04-21 23:21 UTC: investigating
Technical teams are investigating a potential issue in the Santiago, Chile (STC) Data Center . Further updates to follow.
The next Status Update on this Incident will be provided no later than 23:50 UTC.

### 2026-04-21 23:34 UTC: monitoring
A fix has been successfully implemented, and the issue has been remediated. All services are now operating as expected. We are continuing to closely monitor the environment to ensure stability and prevent any recurrence.

### 2026-04-22 00:08 UTC: resolved
The incident has been resolved, and all services have been restored to normal operation.

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