Skip to main content
Imperva

[INC-1027] Issues with the Imperva Management Portal

Partial outage Lasted 1h 18m · started · Imperva's page

Level
confirmed
Worst impact
Partial outage
Components
Cloud Security Management Platform
Down Index
28of 100

What to do

  • Check whether you use Imperva Cloud Security Management Platform. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 18m it lasted.

    Anything that failed between 2026-05-10 12:10 UTC and 2026-05-10 13:28 UTC may need a replay.
  • Subscribe to Imperva's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=imperva works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Imperva 5

  1. investigating

    We have discovered a potential service degradation, affecting intermittent issues loading various pages on the Management Console. Technical teams are investigating. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

    provider

  2. investigating

    Investigations indicate that the scope of the impact also includes Imperva APIs, in addition to intermittent issues loading various pages on the Management Console. Technical teams continue to investigate. The next Status Update on this Incident will be provided no later than 12:54 UTC.

    provider

  3. identified

    We have identified the issue causing intermittent issues with loading various pages on the Imperva Management Console, as well as impacting Imperva APIs. The team is actively working on remediation The next Status Update on this Incident will be provided no later than 13:06 UTC.

    provider

  4. monitoring

    Technical teams have performed remedial actions and the Imperva Management Portal is returning to normal service levels. Technical teams will continue monitoring the system. Further updates to follow.The next Status Update on this Incident will be provided no later than 14:02 UTC.

    provider

  5. resolved

    The incident has been resolved and normal service levels have been restored for the Imperva Management Portal. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-d688ed0ae4

Is Imperva still down?

No, this incident was resolved 2026-05-10 13:28 UTC. For Imperva's live state, see https://down.guide/imperva.

How long did it last?

1h 18m, from 2026-05-10 12:10 UTC to 2026-05-10 13:28 UTC, by the times Imperva posted.

What was affected?

Imperva named Cloud Security Management Platform.

What caused it?

Imperva hasn't published a root cause. If it does, it shows here.

Where does this come from?

Imperva's official status page, https://status.imperva.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.