- Level
- confirmed
- Worst impact
- Degraded
- Components
- Cloud Security Management Platform, SIEM Logs, Events Page, Attack Analytic
- Regions
- apac
- Down Index
- 25of 100
What to do
Check whether you use Imperva Cloud Security Management Platform, SIEM Logs, Events Page, Attack Analytic in apac. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 5h 40m it lasted.
Anything that failed between 2026-05-03 10:48 UTC and 2026-05-03 16:28 UTC may need a replay.Subscribe to Imperva's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=imperva works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Imperva 12
- investigating
We have discovered a potential service degradation, affecting the Imperva Management Portal. This issue affects the Security Events page of the management portal and email notification alerts for security events. This issue is isolated to customers with data centers in the APAC region. Customer domains are still fully protected at this time. Technical teams are investigating. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.
provider
- identified
We have identified the source of the service degradation affecting the Imperva Management Portal. This issue affects the Security Events page of the management portal and email notification alerts for security events. This issue is isolated to customers with data centers in the APAC region. Customer domains are still fully protected at this time. Technical teams are investigating. The next Status Update on this Incident will be provided no later than 11:48 AM UTC. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.
provider
- investigating
Technical teams are continuing to work on a fix for the Imperva Management Portal issue. The next status update on this incident will be provided no later than 12:18 UTC. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.
provider
- identified
During the course of the investigation our teams found that the issue also affects the Attack Analytics and Security log delivery via SIEM solution in the APAC region. The next status update on this incident will be provided no later than 12:27 UTC. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.
provider
- identified
During the course of the investigation our teams found that the issue also affects ABP and Attack Analytics log delivery via SIEM solution in the APAC region. Customer domains are still fully protected at this time. Technical teams are investigating. The next Status Update on this Incident will be provided no later than 13:00 UTC. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.
provider
- identified
Technical teams are continuing to work on a fix for the Imperva Management Portal issue. The next status update on this incident will be provided no later than 13:30 UTC. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
provider
- identified
The teams have identified a component potentially causing the issue. They are currently working to mitigate it. The next Status Update on this Incident will be provided no later than 14:00 UTC. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.
provider
- identified
Team are actively working to mitigate the issue. The next Status Update on this Incident will be provided no later than 14:33 UTC. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region
provider
- identified
Technical teams are continuing to work on a fix the issue. The next status update on this incident will be provided no later than 15:03 UTC. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.
provider
- identified
The team has resolved the Security Events page issue on the Management Platform; however, Attack Analytics, threat alert emails, and SIEM integrations may still be impacted. The next Status Update on this Incident will be provided no later than 15:36 UTC. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
provider
- monitoring
The incident has been resolved, and all services have returned to normal operating levels. We will continue to monitor the situation closely. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.
provider
- resolved
The incident has been resolved and normal service levels have been restored. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.
provider
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Corrections
None so far.
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Questions about DWN-e4c3cbd811
Is Imperva still down?
No, this incident was resolved 2026-05-03 16:28 UTC. For Imperva's live state, see https://down.guide/imperva.
How long did it last?
5h 40m, from 2026-05-03 10:48 UTC to 2026-05-03 16:28 UTC, by the times Imperva posted.
What was affected?
Imperva named Cloud Security Management Platform, SIEM Logs, Events Page, Attack Analytic in apac.
What caused it?
Imperva hasn't published a root cause. If it does, it shows here.
Where does this come from?
Imperva's official status page, https://status.imperva.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.