# Issue with Slack integration

- Provider: [incident.io](https://down.guide/incident-io)
- Level: confirmed
- Impact: Degraded
- lasted 7h 47m
- started 2026-05-27 22:42 UTC
- id: DWN-0f6f8ca97c
- Official page: https://status.incident.io/incidents/01KSNSMYPEFW5W7941HRA7C5E6

## Updates from incident.io
### 2026-05-27 22:42 UTC: identified
We have identified increased error rates with our Slack integration. We are currently investigating how this is impacting our platform - this seems to be an issue on the Slack side, particularly around channel creation and message delivery.

### 2026-05-27 23:02 UTC: identified
Slack have acknowledged the incident on their side. You can follow their status page here (https://slack-status.com/2026-05/46d9d5d41fbedd9f).

### 2026-05-27 23:21 UTC: monitoring
Error rates and latency on Slack operations have returned to normal, and the integration has recovered.
You can follow updates on Slack's status page here (https://slack-status.com/2026-05/46d9d5d41fbedd9f).

### 2026-05-28 00:19 UTC: monitoring
We are continuing to monitor Slack as it continues to recover, and are no longer seeing any direct impact on our Slack app
You can follow updates on Slack's status page \[here\](https://slack-status.com/2026-05/46d9d5d41fbedd9f "here").

### 2026-05-28 02:31 UTC: monitoring
We are continuing to monitor Slack as it recovers. We are not seeing any direct impact on our Slack app.
You can follow updates on Slack’s status page \[here\](https://slack-status.com/2026-05/46d9d5d41fbedd9f "here").

### 2026-05-28 06:29 UTC: resolved
Slack have confirmed their services have largely returned to operational levels. We've not seen any direct impact on our Slack app since ~23:20 UTC yesterday. We're resolving this on our side, and you can follow any further updates on Slack’s status page here (https://slack-status.com/2026-05/46d9d5d41fbedd9f).

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