# Issue with Slack integration

- Provider: [incident.io](https://down.guide/incident-io)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 37m
- started 2026-05-14 14:08 UTC
- id: DWN-21ebf9a842
- Official page: https://status.incident.io/incidents/01KRKD2198XMDEEHN103BF81XQ

## Updates from incident.io
### 2026-05-14 14:08 UTC: identified
We have identified increased error rates with our Slack integration. We are currently investigating how this is impacting our platform - this seems to be an issue on the Slack side, particularly around channel creation.

### 2026-05-14 14:12 UTC: identified
We've confirmed the issue is relating to errors being returned by Slack. This is affecting a number of features of our integration, including:
• Creating incident channels
• Sending messages
• Syncing Slack user groups
Our web dashboard continues to be available and Scribe is unaffected.

### 2026-05-14 14:41 UTC: monitoring
Slack have acknowledged the incident on their side. You can follow their status page here (https://slack-status.com/2026-05/fe557ca05fdb64fa).

### 2026-05-14 15:15 UTC: monitoring
We're continuing to monitor the situation - Slack have posted an update on their status page to confirm that they're working on it.

### 2026-05-14 15:45 UTC: resolved
The issue has been resolved on Slack's side and we've confirmed that things look normal on our side too.

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