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incident.io

Some users unable to sign in via Slack

Degraded Lasted 2h 22m · started · incident.io's page

Level
confirmed
Worst impact
Degraded
Down Index
19of 100

What to do

  • Check whether your product depends on incident.io. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 22m it lasted.

    Anything that failed between 2026-03-13 14:19 UTC and 2026-03-13 16:40 UTC may need a replay.
  • Subscribe to incident.io's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=incident-io works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from incident.io 4

  1. investigating

    We are currently investigating reports that users are unable to login using Slack.

    provider

  2. identified

    Users in some Slack workspaces are unable to sign in with Slack. We have escalated this issue to Slack. Signing in with SAML and Microsoft Teams is not affected.

    provider

  3. monitoring

    Slack have rolled back a change which caused this issue, and we have confirmed recovery. Please reach out to support if you're still experiencing any issues signing in with Slack.

    provider

  4. resolved

    Slack have confirmed that the issue has been fully resolved, and affected customers have verified that they can log in successfully.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-4384e68941

Is incident.io still down?

No, this incident was resolved 2026-03-13 16:40 UTC. For incident.io's live state, see https://down.guide/incident-io.

How long did it last?

2h 22m, from 2026-03-13 14:19 UTC to 2026-03-13 16:40 UTC, by the times incident.io posted.

What caused it?

incident.io hasn't published a root cause. If it does, it shows here.

Where does this come from?

incident.io's official status page, https://status.incident.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.