# Integration failures due to Cloudflare outage

- Provider: [incident.io](https://down.guide/incident-io)
- Level: confirmed
- Impact: Degraded
- lasted 24m
- started 2025-12-05 09:07 UTC
- id: DWN-5082868528
- Official page: https://status.incident.io/incidents/01KBPW7QC585WYBZCVDECT590M

## Updates from incident.io
### 2025-12-05 09:07 UTC: identified
We have identified increased error rates with a number of our platform integrations, these relate to an ongoing Cloudflare outage.
The list of impacted integrations includes: SAML sign-on, Zoom, Zendesk, Gitlab and Linear, but others may be experiencing degradation as well.
On-call notifications and our Slack and Microsoft Teams apps are unaffected.

### 2025-12-05 09:19 UTC: monitoring
Cloudflare has implemented a fix for the issue (https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q) and we've seen recovery.
SAML sign ins are now successful, other integration health appears to be recovering.
We'll have more updates as and when things change.

### 2025-12-05 09:30 UTC: resolved
Cloudflare have resolved (https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q) the incident.
We've seen a recovery in system health - all integrations have returned to normal.

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