# Login errors for subset of Slack Enterprise Grid customers

- Provider: [incident.io](https://down.guide/incident-io)
- Level: confirmed
- Impact: Degraded
- lasted 1h 14m
- started 2026-10-02 22:33 UTC
- id: DWN-8f68ac6845
- Official page: https://status.incident.io/incidents/01M3ZC0F8MHYZFB7ZCGB9NQHEY

## Updates from incident.io
### 2026-10-02 22:33 UTC: identified
Some customers on Slack Enterprise Grid who sign in with Slack are seeing Slack-originating errors when logging in. 
We've raised this with Slack and are monitoring for a fix. 
Customers using SAML sign-in aren't affected.
Alert ingestion and our On-call product's paging functionality are unaffected.

### 2026-10-02 23:47 UTC: resolved
This incident has been resolved. Login via Slack is operating normally again, and no further action is required.

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