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incident.io

Minor impact from Cloudflare outage

Degraded Lasted 3h 41m · started · incident.io's page

Level
confirmed
Worst impact
Degraded
Regions
eu
Down Index
24of 100

What to do

  • Check whether you use incident.io in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 41m it lasted.

    Anything that failed between 2025-11-18 12:18 UTC and 2025-11-18 15:58 UTC may need a replay.
  • Subscribe to incident.io's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=incident-io works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from incident.io 7

  1. investigating

    We are seeing latency increases in the dashboard and increased error rates for insights. Our team are investigating and we will share an update shortly.

    provider

  2. investigating

    We've identified an ongoing incident with Cloudflare, who have updated their status page here (https://www.cloudflarestatus.com/incidents/8gmgl950y3h7). We experienced brief, minor increase in dashboard latency due to an initial surge in traffic, but our systems recovered rapidly and latency is now back to baseline. Insights are still intermittently experiencing increased error rates for some users, depending on location. We're continuing to monitor the situation, and will provide further updates soon.

    provider

  3. monitoring

    We're continuing to monitor impact from an ongoing incident with Cloudflare, who have updated their status page here (https://www.cloudflarestatus.com/incidents/8gmgl950y3h7). We're still seeing intermittent error rates for Insights for some users. We're continuing to monitor the situation, and will provide further updates soon.

    provider

  4. monitoring

    We're continuing to monitor impact from an ongoing incident with Cloudflare, who have updated their status page here (https://www.cloudflarestatus.com/incidents/8gmgl950y3h7). We're still seeing intermittent errors in Insights for some users, and some localized impact on status pages loading in Europe. We're continuing to monitor the situation, and will provide further updates soon.

    provider

  5. monitoring

    We're continuing to monitor impact from an ongoing incident with Cloudflare, who have updated their status page here (https://www.cloudflarestatus.com/incidents/8gmgl950y3h7). We’re no longer seeing any impact on the loading of status pages - we can confirm that intermittent impact was localized to Europe, for approximately 20 minutes between 13.38-13.47 UTC. There are still intermittent errors loading Insights for some users. We're continuing to monitor the situation, and will keep providing updates.

    provider

  6. monitoring

    Cloudflare have confirmed (https://www.cloudflarestatus.com/incidents/8gmgl950y3h7) that majority of impact has now resolved, and we’re seeing that Insights has recovered. We’re continuing to monitor as a precaution.

    provider

  7. resolved

    Cloudflare have confirmed (https://www.cloudflarestatus.com/incidents/8gmgl950y3h7) that majority of impact has now resolved, and we’ve seen no impact on our systems over the last hour.

    provider

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Corrections

None so far.

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Questions about DWN-9c7a361c43

Is incident.io still down?

No, this incident was resolved 2025-11-18 15:58 UTC. For incident.io's live state, see https://down.guide/incident-io.

How long did it last?

3h 41m, from 2025-11-18 12:18 UTC to 2025-11-18 15:58 UTC, by the times incident.io posted.

What was affected?

incident.io named in eu.

What caused it?

incident.io hasn't published a root cause. If it does, it shows here.

Where does this come from?

incident.io's official status page, https://status.incident.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.