# Degraded Query Performance in Azure West Europe

- Provider: [InfluxDB Cloud](https://down.guide/influxdata)
- Level: confirmed
- Impact: Degraded
- lasted 11h 46m
- started 2026-09-28 08:33 UTC
- API Queries
- eu
- id: DWN-2257147444
- Official page: https://stspg.io/nt8fvq72j34s

## Updates from InfluxDB Cloud
### 2026-09-28 08:33 UTC: investigating
We are currently investigating this issue.

### 2026-09-28 09:54 UTC: identified
Some queries may be slower than normal and recently written data may take longer to appear in results. Data ingestion and durability are not affected. We have identified the cause and mitigation is underway

### 2026-09-28 11:45 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-09-28 13:10 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-09-28 15:08 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-09-28 18:01 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-09-28 20:19 UTC: resolved
This incident has been resolved.

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