# 504 gateway errors in us-east-1

- Provider: [InfluxDB Cloud](https://down.guide/influxdata)
- Level: confirmed
- Impact: Major outage
- lasted 6h 17m
- started 2025-10-28 09:49 UTC
- API Queries
- us, us-east-1
- id: DWN-3fa7d1584c
- Official page: https://stspg.io/g208mtppxbpd

## Updates from InfluxDB Cloud
### 2025-10-28 09:49 UTC: investigating
We are seeing degraded performance in the us-east-1 region for queries. The team in continuing to investigate and will keep you updated

### 2025-10-28 10:05 UTC: investigating
We are continuing to investigate this issue.

### 2025-10-28 10:46 UTC: investigating
We are continuing to investigate this issue.

### 2025-10-28 13:04 UTC: monitoring
A fix has been applied and error rates are on decline. We will continue to monitor the issue.

### 2025-10-28 14:37 UTC: monitoring
Services continue to be healthy. We are continuing to monitor for any further issues.

### 2025-10-28 16:06 UTC: resolved
This incident has been resolved.

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