# Outage in AWS eu-central-1 - visibility to tasks

- Provider: [InfluxDB Cloud](https://down.guide/influxdata)
- Level: confirmed
- Impact: Degraded
- lasted 4d 5h
- started 2026-01-09 10:41 UTC
- Web UI, API Writes, API Queries +1
- eu, eu-central-1
- id: DWN-40bed6762b
- Official page: https://stspg.io/6k5t1bxlj1yp

## Updates from InfluxDB Cloud
### 2026-01-09 10:41 UTC: investigating
We are currently investigating this issue.

### 2026-01-09 12:48 UTC: investigating
We are continuing to investigate this issue.

### 2026-01-09 14:10 UTC: investigating
We are continuing to investigate the issue

### 2026-01-09 15:43 UTC: investigating
We are continuing to investigate this issue.

### 2026-01-09 17:16 UTC: investigating
Tasks are running as expected but Task Run Reporting is still affected. The investigation continues into this and all other service issues.

### 2026-01-09 18:59 UTC: investigating
We have resolved the issue with regard to task execution, and tasks are running correctly. We are still working on a related issue, where the task execution state is not showing correctly in the UI or APIs. This does not impact the tasks themselves

### 2026-01-09 22:21 UTC: investigating
Task execution is working correctly. We are still fixing a UI/API display issue, which does not affect task behavior.

### 2026-01-09 23:52 UTC: identified
We’ve identified the root cause and are implementing a remediation. Tasks remain operational, and reporting functionality is in the process of recovering.

### 2026-01-10 02:43 UTC: monitoring
We are monitoring the recovery of task visibility in the region and will update here on any change of status.

### 2026-01-10 10:19 UTC: monitoring
Task visibility has been restored to the region and we are continuing to monitor.

### 2026-01-13 15:55 UTC: resolved
This incident has been resolved.

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