# Google OAuth Logins issues for Dedicated and Serverless customers

- Provider: [InfluxDB Cloud](https://down.guide/influxdata)
- Level: confirmed
- Impact: Partial outage
- lasted 5h 15m
- started 2025-11-20 08:52 UTC
- Web UI, Management API
- id: DWN-4f1bf7d522
- Official page: https://stspg.io/zgdnprb90b6k

## Updates from InfluxDB Cloud
### 2025-11-20 08:52 UTC: investigating
We have been made aware of issues with Google OAuth client, we are working with provider to solve the issue.

### 2025-11-20 08:54 UTC: investigating
We are continuing to investigate this issue.

### 2025-11-20 09:33 UTC: identified
We have tested extensively and found that Cloud dedicated clusters are still functional but we are aware of issues being able to perform certain admin api calls via influxctl

### 2025-11-20 09:36 UTC: identified
We have tested extensively and found that Cloud dedicated clusters and Cloud 2 cluster are still functional, we can log in using credentials not via Goggle OAUTH. We are aware of issues being where certain admin api calls via influxctl are not able to be performed

### 2025-11-20 10:14 UTC: identified
We are continuing to work on a fix for this issue.

### 2025-11-20 12:50 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-11-20 14:07 UTC: resolved
This incident has been resolved.

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