# Intermittent UI login errors on AWS us-east-1

- Provider: [InfluxDB Cloud](https://down.guide/influxdata)
- Level: confirmed
- Impact: Degraded
- lasted 11m
- started 2026-01-26 22:45 UTC
- Web UI
- us, us-east-1
- id: DWN-5be052e8c0
- Official page: https://stspg.io/vcxzy0jn4pck

## Updates from InfluxDB Cloud
### 2026-01-26 22:45 UTC: investigating
We are experiencing intermittent UI login errors on AWS US-East-1. Queries and writes are not affected. We are addressing the issue.

### 2026-01-26 22:48 UTC: investigating
We are continuing to investigate this issue.

### 2026-01-26 22:57 UTC: resolved
This incident has been resolved.

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