# SSO Login Service Availability (other login methods not affected)

- Provider: [InfluxDB Cloud](https://down.guide/influxdata)
- Level: confirmed
- Impact: Partial outage
- lasted 2h 54m
- started 2026-09-11 16:32 UTC
- Auth0 User Authentication
- id: DWN-690d9e59dc
- Official page: https://stspg.io/7dt3n0grpnx2

## Updates from InfluxDB Cloud
### 2026-09-11 16:32 UTC: investigating
The SSO Login Service is currently experiencing downtime and the team is currently looking into it

### 2026-09-11 16:37 UTC: monitoring
The engineering team has resolved the issue and is continuing to monitor the health of the SSO Login Service

### 2026-09-11 19:26 UTC: resolved
This incident has been resolved.

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