# Degraded Query Performance and High Error Rates – AWS EU-Central Serverless

- Provider: [InfluxDB Cloud](https://down.guide/influxdata)
- Level: confirmed
- Impact: Partial outage
- lasted 2h 54m
- started 2025-10-28 02:04 UTC
- API Writes, API Queries
- eu
- id: DWN-7bd9222f41
- Official page: https://stspg.io/tdnv754s1t9g

## Updates from InfluxDB Cloud
### 2025-10-28 02:04 UTC: investigating
We are currently investigating performance degradation and high error rates for queries in EU-Central region.

### 2025-10-28 03:07 UTC: investigating
We are continuing to investigate this issue.

### 2025-10-28 03:53 UTC: investigating
We are continuing to investigate this issue. Currently, some queries may succeed but writes are now being affected and may fail.

### 2025-10-28 04:57 UTC: resolved
This incident has been resolved.

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