# Palm Mainnet HTTPS JSON-RPC API partial outage

- Provider: [Infura](https://down.guide/infura)
- Level: confirmed
- Impact: Partial outage
- lasted 1d 10h
- started 2026-10-04 03:23 UTC
- Palm Mainnet HTTPS JSON-RPC API
- id: DWN-7501463e03
- Official page: https://stspg.io/782yy5ljtx0r

## Root cause
> We are currently investigating to pinpoint a root cause and remediate.

[Postmortem](https://stspg.io/782yy5ljtx0r)

## Updates from Infura
### 2026-10-04 03:23 UTC: investigating
We are aware of a partial outage of some of our Palm Mainnet HTTPS JSON-RPC API endpoints affecting a limited portion of our users. At the moment, the outage is limited to the listed components, which may be intermittently unavailable. We are currently investigating to pinpoint a root cause and remediate.

### 2026-10-04 03:40 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-10-05 14:05 UTC: resolved
This incident has been resolved.

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