# Issues accessing our dashboard and private status pages

- Provider: [Instatus](https://down.guide/instatus)
- Level: confirmed
- Impact: Major outage
- lasted 0m
- started 2025-11-18 12:00 UTC
- Incident response, On-call, Slack app +15
- id: DWN-a3160e1c7b
- Official page: https://instat.us/incident/cmi4npx040016hqzhau7rscip

## Updates from Instatus
### 2025-11-18 12:00 UTC: resolved
Type: Incident
 Duration: 1 hour and 46 minutes
 Affected Components: Incident response, On-call, Slack app, API, Discord, Public status pages, RSS & Atom, Webhooks, Email, Public status pages, Slack, Microsoft Teams, SMS, Dashboard, Maintenance Automations, Google Chat, Private status pages, Uptime monitoring
 Nov 18, 13:46:23 GMT+0 - Resolved - We re-routed from Cloudflare, and now our services should be accessible.
We'll make sure we have a quicker system of re-routing in the future. Sorry for the outage! Nov 18, 12:00:00 GMT+0 - Identified - There's an outage in Cloudflare that resulted in a major outage to our API and dashboard.

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