# Delays sending and receiving messages to/from Meta properties (Facebook, Instagram, WhatsApp)

- Provider: [Intercom](https://down.guide/intercom)
- Level: confirmed
- Impact: Degraded
- lasted 4h 43m
- started 2026-06-12 14:30 UTC
- id: DWN-a7c4f1f6a5
- Official page: https://www.finstatus.com/incidents/01KTY3VWEWKR24PZD733BVV6Z9

## Updates from Intercom
### 2026-06-12 14:30 UTC: identified
There are currently delays in sending and receiving messages to/from Meta properties (Facebook, Instagram, WhatsApp) due to issues on their side. We're monitoring the situation.

### 2026-06-12 19:13 UTC: resolved
Meta services are back up and running, and we’ve caught up on queued messages.

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