# Stale reporting data

- Provider: [Intercom](https://down.guide/intercom)
- Level: confirmed
- Impact: Degraded
- lasted 8h 17m
- started 2026-05-21 11:09 UTC
- us
- id: DWN-afce7b99e9
- Official page: https://www.finstatus.com/incidents/01KS53K6R2AMPDWJB8PGQ0VM6B

## Updates from Intercom
### 2026-05-21 11:09 UTC: identified
Workspaces in the USA hosting region may be experiencing incomplete historical data in reporting features since May 19th. We are backfilling data and should be up to date later today.

### 2026-05-21 19:25 UTC: resolved
The issue is resolved, reporting data is up to date.

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