# Fin failures in Australia region

- Provider: [Intercom](https://down.guide/intercom)
- Level: confirmed
- Impact: Major outage
- lasted 12m
- started 2026-09-03 14:29 UTC
- au
- id: DWN-b5d74b54ad
- Official page: https://www.finstatus.com/incidents/01M1KTSPSFBJ50NX1M13608HHH

## Updates from Intercom
### 2026-09-03 14:29 UTC: investigating
We're seeing issues with Fin in Australia. Our team is aware and investigating the issue. We’ll update you here as soon as we have more specific information.

### 2026-09-03 14:38 UTC: monitoring
We have implemented a fix and are monitoring for recovery. We’ll let you know when we are confident in our recovery.

### 2026-09-03 14:41 UTC: resolved
This issue should now be resolved and all services are restored to normal functionality.
Please don’t hesitate to reach out to \[team@fin.\](mailto:team@fin.ai)ai if you have any further questions or if you’re still seeing any unexpected behaviour

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