# iOS users facing issues logging into Fin

- Provider: [Intercom](https://down.guide/intercom)
- Level: confirmed
- Impact: Degraded
- lasted 54m
- started 2026-06-24 11:03 UTC
- id: DWN-bc6ce1e94f
- Official page: https://www.finstatus.com/incidents/01KVWMSY72XK8M19EJB6DXRKFM

## Updates from Intercom
### 2026-06-24 11:03 UTC: identified
We have identified the root cause of the issue and are implementing a fix. We’ll update you here once we’ve confirmed our fix has been effective.

### 2026-06-24 11:09 UTC: identified
iOS users are experiencing login failures when trying to login to Fin

### 2026-06-24 11:19 UTC: investigating
iOS users are experiencing login failures when trying to login to Fin - currently investigating root cause

### 2026-06-24 11:57 UTC: resolved
This issue should now be resolved and all services are restored to normal functionality.
Please don’t hesitate to reach out to \[team@intercom.io\](mailto:team@intercom.io) if you have any further questions or if you’re still seeing any unexpected behaviour

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