# Issues with Shopify integration

- Provider: [Intercom](https://down.guide/intercom)
- Level: confirmed
- Impact: Partial outage
- lasted 33m
- started 2026-08-19 23:12 UTC
- id: DWN-bee66127b7
- Official page: https://www.finstatus.com/incidents/01M0E4QH1G16VAJKSDHH7T77D1

## Updates from Intercom
### 2026-08-19 23:12 UTC: investigating
We're seeing issues with our Shopify integration. Our team is aware and investigating the issue. We’ll update you here as soon as we have more specific information.

### 2026-08-19 23:40 UTC: monitoring
We have implemented a fix and are monitoring. We’ll let you know when we are confident in our recovery.

### 2026-08-19 23:45 UTC: resolved
This issue should now be resolved and all services are restored to normal functionality.
Please don’t hesitate to reach out to \[team@fin.\](mailto:team@fin.ai)ai if you have any further questions or if you’re still seeing any unexpected behaviour.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).