# Login issues

- Provider: [Intercom](https://down.guide/intercom)
- Level: confirmed
- Impact: Degraded
- lasted 2h 57m
- started 2026-06-10 13:19 UTC
- id: DWN-c290725f0a
- Official page: https://www.finstatus.com/incidents/01KTRTZFVZKRNTW66N1G5S8Z4M

## Updates from Intercom
### 2026-06-10 13:19 UTC: monitoring
Earlier today at 10:10 UTC many teammates were forced to logout and log back into Intercom. In a small number of cases, server side rate limiting impaired logging back in, causing login loops. We've resolved this issue as of 13:00 UTC. Apologies for any disruption.

### 2026-06-10 16:15 UTC: resolved
Open browser tabs with old logins to the Intercom app may be causing ongoing login/logout churn - closing old tabs or restarting web browser will prevent this from happening.

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