# Elevated errors and latencies in the European hosting region.

- Provider: [Intercom](https://down.guide/intercom)
- Level: confirmed
- Impact: Partial outage
- lasted 50m
- started 2026-11-06 15:36 UTC
- id: DWN-df46bf7186
- Official page: https://www.finstatus.com/incidents/01M6RR308RJZN119CX52KZDMVZ

## Updates from Intercom
### 2026-11-06 15:36 UTC: investigating
Our team is aware of the issue and are currently investigating. We will update you here when we have more information.

### 2026-11-06 16:26 UTC: resolved
Between 15:27 - 15:35 UTC we experienced an outage of Fin and the Intercom helpdesk in the European hosting region. We will publish a writeup of the outage on our status page.

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