# Iterable Auth service degraded

- Provider: [Iterable](https://down.guide/iterable)
- Level: confirmed
- Impact: Partial outage
- lasted 45m
- started 2025-08-08 23:44 UTC
- id: DWN-04511a1bbc
- Official page: https://stspg.io/075bxk7kk667

## Updates from Iterable
### 2025-08-08 23:44 UTC: investigating
We are seeing issues accessing app.iterable.com. We have identified an issue in one of our services and Engineering is working on a fix. Iterable API is not impacted. All campaigns and journeys are processing as expected. Next update will be by 5PM PDT.

### 2025-08-08 23:57 UTC: monitoring
We have addressed the issue in our service and app.iterable.com is accessible again. Engineering is monitoring the situation. Next update will be at or before 5:30PM PDT.

### 2025-08-09 00:29 UTC: resolved
Our login service has recovered and app.iterable.com is fully accessible. If you are still having issues, please reach out to support.

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