# Email Send Delays with Partial Sparkpost outage on US-WEST-2.

- Provider: [Iterable](https://down.guide/iterable)
- Level: confirmed
- Impact: Degraded
- lasted 2h 39m
- started 2026-07-24 16:30 UTC
- Global Campaign Sends
- us, us-west-2
- id: DWN-1c169c901b
- Official page: https://stspg.io/l1r7f076vz1h

## Updates from Iterable
### 2026-07-24 16:30 UTC: investigating
Email sends delayed for US-hosted customers using SparkPost in US-WEST-2 region.

### 2026-07-24 16:30 UTC: monitoring
We are currently experiencing email delivery delays due to a partial outage affecting SparkPost's US-West-2 region. Emails continue to be accepted and queued, but delivery is delayed. Our team is working closely with SparkPost to resolve this issue. We will provide updates as more information becomes available. Next update in 15m.

### 2026-07-24 16:40 UTC: monitoring
We are continuing to monitor Sparkpost outage as they work to continue draining the backlog of delayed messages.

### 2026-07-24 17:40 UTC: monitoring
We are continuing to monitor Sparkpost outage as they work to continue draining the backlog of delayed messages.
Sparkpost estimates that they expect to have most email delivered within the next 30-45 minutes.

### 2026-07-24 19:09 UTC: resolved
All Sparkpost sends that were previously delayed have been delivered and Sparkpost reports that their systems are now fully functional. If you continue to experience any issues please contact Support.

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