# app.iterable.com was unavailable in the US region, returning 502 Bad Gateway errors to users.

- Provider: [Iterable](https://down.guide/iterable)
- Level: confirmed
- Impact: Partial outage
- lasted 11m
- started 2026-02-24 18:18 UTC
- Global Web Application
- eu, us
- id: DWN-61f6b363f4
- Official page: https://stspg.io/v03pvvpm11h6

## Updates from Iterable
### 2026-02-24 18:18 UTC: investigating
We are currently investigating an issue where users could not access app.iterable.com and received 502 Bad Gateway errors. EU users were not affected.

### 2026-02-24 18:21 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-02-24 18:30 UTC: resolved
Service has fully recovered and all traffic has been restored to app.iterable.com in the US region. The incident lasted from 9:50 am to 10:15 am Pacific Time, impacting both web and API access with elevated 502, 503, and 504 errors. EU region was unaffected.

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