# Embedded Messaging API down

- Provider: [Iterable](https://down.guide/iterable)
- Level: confirmed
- Impact: Degraded
- lasted 19h 46m
- started 2024-10-22 17:33 UTC
- id: DWN-73abdd151c
- Official page: https://stspg.io/yf7txpnwjjqv

## Updates from Iterable
### 2024-10-22 17:33 UTC: investigating
Errors with our Embedded Messaging API are not occurring any more. The engineering team remediated the issue by clearing the offending database requests that were queued up. This is a temporary fix. A permanent remediation with code fix is still in progress.

### 2024-10-23 00:01 UTC: monitoring
Errors with our Embedded Messaging API are not occurring any more. A code fix has been deployed.

### 2024-10-23 13:18 UTC: resolved
This issue has been fully resolved as of October 22nd at 5pm PST.

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