# Elevated API Error Rates in US Region

- Provider: [Iterable](https://down.guide/iterable)
- Level: confirmed
- Impact: Degraded
- lasted 2h 34m
- started 2026-04-14 18:02 UTC
- Global API Success, Global API Ingestion
- us
- id: DWN-8a1fd5bd3b
- Official page: https://stspg.io/0994kfq3nxtj

## Updates from Iterable
### 2026-04-14 18:02 UTC: investigating
We are currently experiencing elevated error rates on several API endpoints in our US region, including Bulk Update, Register Device, and Target. We are actively working to resolve this issue and will provide another update within 30 minutes.

### 2026-04-14 18:46 UTC: monitoring
We are seeing improved success rates on the Register Device and Target endpoints. Our engineering team is continuing to work on other endpoints including Bulk Update. Next update within 30 minutes.

### 2026-04-14 19:17 UTC: monitoring
Our engineering team is continuing to work on improving success rates for all API endpoints including Bulk Update. Next update in 60 minutes.

### 2026-04-14 20:27 UTC: monitoring
We are continuing to monitor for any further issues.

### 2026-04-14 20:37 UTC: resolved
This incident has been resolved.

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