# Journey pages are not responding

- Provider: [Iterable](https://down.guide/iterable)
- Level: confirmed
- Impact: Degraded
- lasted 50m
- started 2026-04-16 10:09 UTC
- id: DWN-d7e013e99c
- Official page: https://stspg.io/31xy6glv1h6d

## Updates from Iterable
### 2026-04-16 10:09 UTC: investigating
We’re currently investigating an issue where Journey pages are not responding. Engineering is actively applying a fix and will continue investigating the root cause. Next update at 4:00 PM PST / 11:00 PM GMT.

### 2026-04-16 10:45 UTC: monitoring
Journey pages are loading normally following the fix. Engineering will continue monitoring.

### 2026-04-16 10:59 UTC: resolved
This incident has been resolved.

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