# Some customers using Sparkpost (US hosted) for email may be seeing delayed or slow sends

- Provider: [Iterable](https://down.guide/iterable)
- Level: confirmed
- Impact: Degraded
- lasted 29m
- started 2026-10-28 20:16 UTC
- Global Campaign Sends
- us
- id: DWN-d99ada01bf
- Official page: https://stspg.io/hydm92fdtx82

## Updates from Iterable
### 2026-10-28 20:16 UTC: identified
Some customers using Sparkpost (US hosted) for email may be seeing delayed or slow sends. We are seeing only partial impact to our customers starting about 12:37pm PT and are actively monitoring updates from SparkPost. Messages will be retried and so no sends will be lost. Next update by 2pm PT.

### 2026-10-28 20:45 UTC: resolved
Sparkpost is reporting that full functionality has been restored. All alerts in Iterable have resolved and we are no longer seeing customer impact.

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