# Sends Outage/Delays Across all Mediums

- Provider: [Iterable](https://down.guide/iterable)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2025-06-06 04:15 UTC
- us
- id: DWN-ed20ac5a0b
- Official page: https://stspg.io/vwptpgkt1pjq

## Updates from Iterable
### 2025-06-06 04:15 UTC: resolved
US Data Center Sends Cluster Outage
Summary: Between 12:14 AM and 12:55 AM EDT, our US Data Center's sends cluster experienced a critical outage, effectively preventing message delivery. All publishes during this period were safely backed up to our secondary queues.
Resolution: We initiated recovery efforts at 12:55 AM EDT, working through the accumulated backlog of unsent messages. During this time, sends were delayed but actively processing. By approximately 1:48 AM EDT, the backlog was cleared, and the sends cluster in the US Data Center was fully recovered.
Current Status: We are fully recovered and do not anticipate any further issues related to this incident. All messages are now being sent without delay.

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