# ingestion delays on c22

- Provider: [Iterable](https://down.guide/iterable)
- Level: confirmed
- Impact: Degraded
- lasted 2h 22m
- started 2025-01-13 22:41 UTC
- User Updates, List Uploads
- id: DWN-eee4963439
- Official page: https://stspg.io/6sp69cthrzt6

## Updates from Iterable
### 2025-01-13 22:41 UTC: identified
Our engineers have identified and are deploying a fix for an issue with ingestion delays. The current delay is roughly 4 hours. 
This issue only affects customers on cluster 22. You can find your cluster id displayed on the Project Settings page. 
Next update by 3:30PST.

### 2025-01-13 23:32 UTC: identified
Ingestion backlogs on c22 are shrinking due to the deployed fix.
Next update by 4:30PST.

### 2025-01-14 00:30 UTC: monitoring
Ingestion on c22 has fully caught up. Our engineering team is continuing to monitor the situation.

### 2025-01-14 01:03 UTC: resolved
Our engineering team hasn't detected any additional anomalies, and ingestion has been stable. This incident is now resolved.

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