# Timeouts on User Update API Endpoints

- Provider: [Iterable](https://down.guide/iterable)
- Level: confirmed
- Impact: Degraded
- lasted 56m
- started 2026-09-22 19:02 UTC
- Global API Success
- id: DWN-fd61ed273f
- Official page: https://stspg.io/4twddvwmz9qp

## Updates from Iterable
### 2026-09-22 19:02 UTC: investigating
We are currently investigating an issue leading to slowness and timeouts across all API user update endpoints beginning at 2:45 PM EDT. Next update at 3:15 PM EDT

### 2026-09-22 19:14 UTC: monitoring
We are continuing to investigate the issue but are seeing positive signs of recovery. API endpoints for user updates are back to normal success rates. Next update at 3:45 PM EDT or sooner.

### 2026-09-22 19:58 UTC: resolved
All API issues are now resolved and the user update endpoints are fully operational. If you continue to experience any issues, please contact Support.

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