# Iterable incident history

- **Iterable**: [Some customers using Sparkpost (US hosted) for email may be seeing delayed or slow sends](https://down.guide/iterable/DWN-d99ada01bf) (Degraded; lasted 29m; started 2026-10-28 20:16 UTC; Global Campaign Sends; us)
- **Iterable**: [Timeouts on User Update API Endpoints](https://down.guide/iterable/DWN-fd61ed273f) (Degraded; lasted 56m; started 2026-09-22 19:02 UTC; Global API Success)
- **Iterable**: [EU platform slowness and gateway errors](https://down.guide/iterable/DWN-b9c4070c42) (Degraded; lasted 2h 23m; started 2026-09-10 14:53 UTC; Global Web Application, Global API Success, Global Journey Processing; eu)
- **Iterable**: [Subset of customers using Twilio for SMS seeing a portion of messages getting droppped](https://down.guide/iterable/DWN-4d955054fb) (Degraded; lasted 58m; started 2026-09-01 17:19 UTC; Global Campaign Sends)
- **Iterable**: [Email Send Delays with Partial Sparkpost outage on US-WEST-2.](https://down.guide/iterable/DWN-1c169c901b) (Degraded; lasted 2h 39m; started 2026-07-24 16:30 UTC; Global Campaign Sends; us, us-west-2)
- **Iterable**: [Iterable Application Issues in US Datacenter](https://down.guide/iterable/DWN-67c324dc06) (Major outage; lasted 40m; started 2026-07-16 09:27 UTC; Global Web Application, Global API Success, Global Links +8; us)
- **Iterable**: [WhatsApp Messaging Delays and Failures](https://down.guide/iterable/DWN-75f9bed685) (Degraded; lasted 54m; started 2026-06-12 16:23 UTC)
- **Iterable**: [Iterable Web Application Outage - US and EU Regions](https://down.guide/iterable/DWN-58c2c7ad5a) (Major outage; lasted 37m; started 2026-05-12 23:31 UTC; Global Web Application; eu, us)
- **Iterable**: [Journey pages are not responding](https://down.guide/iterable/DWN-d7e013e99c) (Degraded; lasted 50m; started 2026-04-16 10:09 UTC)
- **Iterable**: [Elevated API Error Rates in US Region](https://down.guide/iterable/DWN-8a1fd5bd3b) (Degraded; lasted 2h 34m; started 2026-04-14 18:02 UTC; Global API Success, Global API Ingestion; us)
- **Iterable**: [Ingestion and processing delay](https://down.guide/iterable/DWN-46f2b2e5db) (Degraded; lasted 22m; started 2026-03-25 19:00 UTC; Journey Processing, Journey Processing, Journey Processing +6)
- **Iterable**: [Customers on c102 are experiencing degraded performance](https://down.guide/iterable/DWN-65942f14d8) (Degraded; lasted 1h 14m; started 2026-03-17 18:07 UTC; Email Sends, Journey Processing, Push Sends +4)
- **Iterable**: [Proof Send Functionality Degraded](https://down.guide/iterable/DWN-746e7c4234) (Degraded; lasted 2h 32m; started 2026-03-16 16:18 UTC; Global Proof Sends)
- **Iterable**: [Email send delays for some US-hosted SparkPost traffic](https://down.guide/iterable/DWN-859bc4e1ee) (Partial outage; lasted 1m; started 2026-02-24 19:51 UTC; Global Campaign Sends; eu, us)
- **Iterable**: [app.iterable.com was unavailable in the US region, returning 502 Bad Gateway errors to users.](https://down.guide/iterable/DWN-61f6b363f4) (Partial outage; lasted 11m; started 2026-02-24 18:18 UTC; Global Web Application; eu, us)
- **Iterable**: [Delayed sends from 7am to 9am ET (retro-active)](https://down.guide/iterable/DWN-8e1ab8783f) (Degraded; lasted 0m; started 2026-02-16 15:35 UTC)
- **Iterable**: [Iterable web elevated error rates](https://down.guide/iterable/DWN-eba828b8a9) (Degraded; lasted 1h 26m; started 2026-01-08 20:17 UTC; Global Web Application)
- **Iterable**: [API Update Timing Out](https://down.guide/iterable/DWN-6617da7a6b) (Degraded; lasted 21h 53m; started 2026-01-01 22:05 UTC; Global API Success)
- **Iterable**: [Delayed Message Sends](https://down.guide/iterable/DWN-ef62e91e53) (Degraded; lasted 1h 52m; started 2025-11-18 14:46 UTC; Global System Webhooks, Global Campaign Sends, Global Proof Sends +1)
- **Iterable**: [Platform Impact – Third-Party Vendor Disruption (Regional)](https://down.guide/iterable/DWN-eb5cc0e994) (Partial outage; lasted 8h 40m; started 2025-10-20 13:15 UTC; Global Web Application, Global API Success, Global Links +7; us)
- **Iterable**: [Incident Status Update: Journey Exit Malfunction](https://down.guide/iterable/DWN-4d7bd4492c) (Degraded; lasted 5d 5h; started 2025-10-09 14:48 UTC; Global Web Application)

[Back to Iterable](https://down.guide/iterable)

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).