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CloudBees

Major provider outage

Major outage Lasted 32m · started · CloudBees's page

Level
confirmed
Worst impact
Major outage
Components
Auth0 Authentication API, Authentication, Auth0 Authentication API, Auth0 Authentication API
Down Index
41of 100

What to do

  • Check whether you use CloudBees Auth0 Authentication API, Authentication, Auth0 Authentication API, Auth0 Authentication API. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 32m it lasted.

    Anything that failed between 2021-12-15 15:47 UTC and 2021-12-15 16:19 UTC may need a replay.
  • Subscribe to CloudBees's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=jenkins works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from CloudBees 5

  1. investigating

    There has been a provider outage and we're investigating right now. Currently our authentication service is down, affecting the web interface for most of our products.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. identified

    Issue caused by major providers outage

    provider

  4. monitoring

    Now monitoring major providers status

    provider

  5. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-2d045118f4

Is CloudBees still down?

No, this incident was resolved 2021-12-15 16:19 UTC. For CloudBees's live state, see https://down.guide/jenkins.

How long did it last?

32m, from 2021-12-15 15:47 UTC to 2021-12-15 16:19 UTC, by the times CloudBees posted.

What was affected?

CloudBees named Auth0 Authentication API, Authentication, Auth0 Authentication API, Auth0 Authentication API.

What caused it?

CloudBees hasn't published a root cause. If it does, it shows here.

Where does this come from?

CloudBees's official status page, https://www.cloudbeesstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.