- Level
- confirmed
- Worst impact
- Major outage
- Components
- Authentication
- Regions
- eu, us
- Down Index
- 44of 100
What to do
Check whether you use CloudBees Authentication in eu, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 13m it lasted.
Anything that failed between 2021-09-28 16:04 UTC and 2021-09-28 16:18 UTC may need a replay.Subscribe to CloudBees's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=jenkins works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from CloudBees 4
- investigating
Investigating elevated login error rate
provider
- investigating
We are continuing to investigate this issue.
provider
- investigating
EU is recovering and error rates are less than 1%. US-1 is still experiencing partial outage. Our team is working on mitigation actions and estimated time for resolution. We apologize for the impact this is having on you and your users. Next update will be in 15 minutes
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-49d09c7550
Is CloudBees still down?
No, this incident was resolved 2021-09-28 16:18 UTC. For CloudBees's live state, see https://down.guide/jenkins.
How long did it last?
13m, from 2021-09-28 16:04 UTC to 2021-09-28 16:18 UTC, by the times CloudBees posted.
What was affected?
CloudBees named Authentication in eu, us.
What caused it?
CloudBees hasn't published a root cause. If it does, it shows here.
Where does this come from?
CloudBees's official status page, https://www.cloudbeesstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.