Skip to main content
CloudBees

Issues with authentication

Partial outage Lasted 1h 52m · started · CloudBees's page

Level
confirmed
Worst impact
Partial outage
Components
Authentication
Down Index
30of 100

What to do

  • Check whether you use CloudBees Authentication. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 52m it lasted.

    Anything that failed between 2023-06-07 14:18 UTC and 2023-06-07 16:11 UTC may need a replay.
  • Subscribe to CloudBees's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=jenkins works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from CloudBees 5

  1. investigating

    We are receiving errors affecting logins. We are currently investigating with our provider.

    provider

  2. investigating

    We have identified the root cause of the issue and working towards a fix. Logins are currently working.

    provider

  3. investigating

    We are continuing to investigate this issue.

    provider

  4. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  5. resolved

    We have verified our fix is working.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-4d984334f5

Is CloudBees still down?

No, this incident was resolved 2023-06-07 16:11 UTC. For CloudBees's live state, see https://down.guide/jenkins.

How long did it last?

1h 52m, from 2023-06-07 14:18 UTC to 2023-06-07 16:11 UTC, by the times CloudBees posted.

What was affected?

CloudBees named Authentication.

What caused it?

CloudBees hasn't published a root cause. If it does, it shows here.

Where does this come from?

CloudBees's official status page, https://www.cloudbeesstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.