# Issues with authentication

- Provider: [CloudBees](https://down.guide/jenkins)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 52m
- started 2023-06-07 14:18 UTC
- Authentication
- id: DWN-4d984334f5
- Official page: https://stspg.io/0bs2zqkcby8m

## Updates from CloudBees
### 2023-06-07 14:18 UTC: investigating
We are receiving errors affecting logins. We are currently investigating with our provider.

### 2023-06-07 14:32 UTC: investigating
We have identified the root cause of the issue and working towards a fix. Logins are currently working.

### 2023-06-07 15:49 UTC: investigating
We are continuing to investigate this issue.

### 2023-06-07 15:49 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2023-06-07 16:11 UTC: resolved
We have verified our fix is working.

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