- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Zendesk, app.cloudbees.com
- Down Index
- 30of 100
What to do
Check whether you use CloudBees Zendesk, app.cloudbees.com. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 4m it lasted.
Anything that failed between 2022-11-11 13:48 UTC and 2022-11-11 14:52 UTC may need a replay.Subscribe to CloudBees's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=jenkins works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from CloudBees 4
- investigating
We have noticed sporadic failures in user login to our website app.cloudbees.com and Zendesk. Other apps such as app.rollout.io do not seem affected, but we're determining the extent of this issue.
provider
- investigating
We are continuing to investigate this issue.
provider
- monitoring
We have identified the source of the issue and resolved it. User login is back to stable behavior, and currently monitoring before closing the incident.
provider
- resolved
All systems healthy again, and this incident is now resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-4de3a896d4
Is CloudBees still down?
No, this incident was resolved 2022-11-11 14:52 UTC. For CloudBees's live state, see https://down.guide/jenkins.
How long did it last?
1h 4m, from 2022-11-11 13:48 UTC to 2022-11-11 14:52 UTC, by the times CloudBees posted.
What was affected?
CloudBees named Zendesk, app.cloudbees.com.
What caused it?
CloudBees hasn't published a root cause. If it does, it shows here.
Where does this come from?
CloudBees's official status page, https://www.cloudbeesstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.