# Investigating an issue with DevOptics entitlement synchronization

- Provider: [CloudBees](https://down.guide/jenkins)
- Level: confirmed
- Impact: Degraded
- lasted 15h 41m
- started 2021-02-02 09:05 UTC
- id: DWN-5438bcf636
- Official page: https://stspg.io/cs25q6kqj3v0

## Updates from CloudBees
### 2021-02-02 09:05 UTC: investigating
We are currently investigating this issue.

### 2021-02-03 00:46 UTC: resolved
All entitlement / subscriptions are restored.

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