- Level
- confirmed
- Worst impact
- Degraded
- Components
- Zendesk
- Down Index
- 20of 100
What to do
Check whether you use CloudBees Zendesk. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 17m it lasted.
Anything that failed between 2020-07-17 21:32 UTC and 2020-07-17 23:49 UTC may need a replay.Subscribe to CloudBees's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=jenkins works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from CloudBees 3
- investigating
We are investigating an issue on several CloudBees systems that seems related to a ZenDesk / CloudFlare issue that is not being reported by them yet. This is a developing situation.
provider
- monitoring
Our monitoring systems show that all impacted services have recovered. We will continue to monitor this situation.
provider
- resolved
All services are operational and stable. The root cause has been identified as a CloudFlare service interruption - https://www.cloudflarestatus.com/incidents/b888fyhbygb8 We have updated our status page note our support email address in the event our ZenDesk hosted site is not available.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-71f8659336
Is CloudBees still down?
No, this incident was resolved 2020-07-17 23:49 UTC. For CloudBees's live state, see https://down.guide/jenkins.
How long did it last?
2h 17m, from 2020-07-17 21:32 UTC to 2020-07-17 23:49 UTC, by the times CloudBees posted.
What was affected?
CloudBees named Zendesk.
What caused it?
CloudBees hasn't published a root cause. If it does, it shows here.
Where does this come from?
CloudBees's official status page, https://www.cloudbeesstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.